Privacy Policy

The controller responsible for processing personal data on this website is:

Mattle GmbH
Bahnhofstraße 159A
6574 Pettneu am Arlberg
Tirol, Österreich
E-Mail: info@apart-sopherl.at

The protection of your personal data is of particular concern to us. We process your data exclusively on the basis of the statutory provisions of the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

We only collect data that is necessary for the respective purpose and do not share it with third parties without your explicit consent.

This website is hosted via Amazon Web Services (AWS) in the EU (Frankfurt) region. The following services are used:

• AWS Amplify — for hosting and operating the website. When visiting the website, technically necessary connection data (IP address, timestamp, accessed page) is recorded in server logs.
• Amazon CloudWatch — for technical logging (errors, performance). These logs are automatically deleted after a short time and are used exclusively for the technical operation of the website. No marketing analysis takes place.
• Amazon SES — for sending emails from the contact form.

AWS is secured as a third-country transfer pursuant to Art. 46 GDPR (standard contractual clauses, EU-US Data Privacy Framework). Further information: aws.amazon.com/privacy.

Images on this website are delivered via Cloudinary (Cloudinary Ltd., Ireland). When loading images, your browser establishes a connection to Cloudinary servers, during which the IP address may be transmitted. Cloudinary is secured under GDPR standard contractual clauses. Privacy information: cloudinary.com/privacy.

When you send us a booking enquiry via the contact form, we collect the following data:

• Name
• Email address
• Phone number (optional)
• Travel dates (arrival, departure)
• Requested apartment
• Number of guests
• Pet (yes/no)
• Your message

This data is used exclusively to process your enquiry and is forwarded to our email address via Amazon SES. It is not stored permanently in a database and is not shared with third parties.

After submitting the form, you will automatically receive a confirmation email. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures).

This website embeds content from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA):

• Google Street View — for a virtual tour of the accommodation on the home page.
• Google Maps — for displaying the location of our properties on the enquiry page.

When loading this content, your browser establishes a connection to Google servers. Your IP address and other technical data may be transmitted to Google, even if you do not have a Google account.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in illustrating the location and property). Google's privacy information: policies.google.com/privacy.

We do not use Google Analytics, tracking pixels, Facebook Pixel, or any other analytics or advertising services.

This website uses no marketing cookies. Technically necessary connection data (e.g. from hosting) is used exclusively for the operation of the website.

You have the right to:

• Access to your stored personal data (Art. 15 GDPR)
• Rectification of inaccurate data (Art. 16 GDPR)
• Erasure of your data (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)

To exercise these rights, please contact: info@apart-sopherl.at

You also have the right to lodge a complaint with the Austrian Data Protection Authority: www.dsb.gv.at